topic Re: How do I cancel my contract with EE in Contracts & Billing

How do I cancel my contract with EE

ALSHAMARI — Wed, 12 Oct 2022 13:34:46 GMT

Re: How do I cancel my contract with EE

ALSHAMARI — Wed, 12 Oct 2022 09:08:58 GMT

I want to end my plan after the last payment due to the expiration of my contract

Re: How do I cancel my contract with EE

James_B — Wed, 12 Oct 2022 10:26:33 GMT

Hi @ALSHAMARI,

Please get in touch with Customer Care to give notice to cancel your contract.

They'll be happy to help. 🙂

James

Re: How do I cancel my contract with EE

XRaySpeX — Wed, 12 Oct 2022 13:50:19 GMT

You need to contact EE giving 30 days notice of cancellation of your mobile contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: How do I cancel my contract with EE

ALSHAMARI — Thu, 13 Oct 2022 12:41:35 GMT

Welcome . I want to terminate my contract on a date 01/11/2022

Re: How do I cancel my contract with EE

James_B — Thu, 13 Oct 2022 12:48:25 GMT

Hi @ALSHAMARI,

Our Customer Care Team will be happy to arrange this if you get in touch.

James

Re: How do I cancel my contract with EE

XRaySpeX — Thu, 13 Oct 2022 13:32:32 GMT

Bit too late for that now. As I said you need to give 30 days notice. So the earliest it could be now is 12th Nov. Call CS now to give your notice.