https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1184513#M63022 <P>Why do I get notifications saying I can upgrade but when I select a offer it says I’m not eligible??</P> Tue, 11 Oct 2022 17:55:26 GMT Chrissyanderson 2022-10-11T17:55:26Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1184513#M63022 <P>Why do I get notifications saying I can upgrade but when I select a offer it says I’m not eligible??</P> Tue, 11 Oct 2022 17:55:26 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1184513#M63022 Chrissyanderson 2022-10-11T17:55:26Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1184665#M63052 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3150676">@Chrissyanderson</a></P> <P>Welcome to the community.</P> <P>What does the notification say? What are your contract dates in your <A href="http://myaccount.ee.co.uk/" target="_blank">My EE account</A>? That should tell you when you're eligible.</P> <P>Chris</P> Wed, 12 Oct 2022 07:16:38 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1184665#M63052 Christopher_G 2022-10-12T07:16:38Z