https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1184376#M63011 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3149641">@Risky_mare</a></P> <P>Thanks for coming here.&nbsp;</P> <P>Have you purchased extra data?</P> <P>If you have a spend cap set up, this doesn't include data add-ons.&nbsp;</P> <P>Full details can be found here <A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/track-and-manage-your-usage/how-do-i-set-up-and-manage-spend-cap" target="_blank">How do I set up and manage Spend Cap?</A> Help page.&nbsp;</P> <P>Leanne.</P> Tue, 11 Oct 2022 12:55:01 GMT Leanne_T 2022-10-11T12:55:01Z https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1184317#M63005 <P>I have been charged over double my normal per month bill for extra data when I have a cap on billing. Help!!</P> Tue, 11 Oct 2022 10:51:32 GMT https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1184317#M63005 Risky_mare 2022-10-11T10:51:32Z https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1184376#M63011 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3149641">@Risky_mare</a></P> <P>Thanks for coming here.&nbsp;</P> <P>Have you purchased extra data?</P> <P>If you have a spend cap set up, this doesn't include data add-ons.&nbsp;</P> <P>Full details can be found here <A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/track-and-manage-your-usage/how-do-i-set-up-and-manage-spend-cap" target="_blank">How do I set up and manage Spend Cap?</A> Help page.&nbsp;</P> <P>Leanne.</P> Tue, 11 Oct 2022 12:55:01 GMT https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1184376#M63011 Leanne_T 2022-10-11T12:55:01Z