https://community.ee.co.uk/t5/Contracts-Billing/Chargeable-SMS-Advice/m-p/1182024#M62676 <P>I have a £5 spend cap set, recently I entered a TV competition by SMS, there was £2 charge per entry, I made 4 entries during the September billing period, the entry total was £8 plus £0.60 (x4 £0.15 standard cost).<BR />The total billed was £8.60, should my spend cap have prevented me going over the £5 limit?</P><P>I called the billing department and was told that competition texts messages are excluded from the spend cap.</P><P>Is this true?</P> Thu, 06 Oct 2022 07:10:31 GMT Marus 2022-10-06T07:10:31Z https://community.ee.co.uk/t5/Contracts-Billing/Chargeable-SMS-Advice/m-p/1182024#M62676 <P>I have a £5 spend cap set, recently I entered a TV competition by SMS, there was £2 charge per entry, I made 4 entries during the September billing period, the entry total was £8 plus £0.60 (x4 £0.15 standard cost).<BR />The total billed was £8.60, should my spend cap have prevented me going over the £5 limit?</P><P>I called the billing department and was told that competition texts messages are excluded from the spend cap.</P><P>Is this true?</P> Thu, 06 Oct 2022 07:10:31 GMT https://community.ee.co.uk/t5/Contracts-Billing/Chargeable-SMS-Advice/m-p/1182024#M62676 Marus 2022-10-06T07:10:31Z https://community.ee.co.uk/t5/Contracts-Billing/Chargeable-SMS-Advice/m-p/1182093#M62681 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1251943">@Marus</a></P> <P>Welcome to the community.</P> <P>Have a look at this <A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/track-and-manage-your-usage/how-do-i-set-up-and-manage-spend-cap" target="_blank">How do I set up and manage Spend Cap? </A>help page, it explains what the spend cap restricts and what it doesn't.</P> <P>Texts to 5 digit short codes aren't restricted.</P> <P>Chris</P> Thu, 06 Oct 2022 09:17:33 GMT https://community.ee.co.uk/t5/Contracts-Billing/Chargeable-SMS-Advice/m-p/1182093#M62681 Christopher_G 2022-10-06T09:17:33Z