topic Re: Bill in Contracts & Billing

Bill

Karim97 — Mon, 03 Oct 2022 09:21:59 GMT

Hello, I need to pay the bills that I couldn’t pay since I didn’t have the money.

I need help because now the bills it’s really huge for me.

Re: Bill

Schockwave — Mon, 03 Oct 2022 10:08:04 GMT

Welcome to the community,

I strongly advise you to ring customer service and speak to them, as this is not customer service and there is no account access.

If you do not speak with them, your account will be suspended and could end up at the debt collecting agency and you would get a bad credit rating, which could cause you more problems in the future.

Re: Bill

James_B — Mon, 03 Oct 2022 10:11:27 GMT

Hi @Karim97,

Welcome to the EE Community. 🙂

That's great advice from @Schockwave. We understand your circumstances can change and our Customer Care Team will do everything they can to help if you get in touch.

You can find more advice in Help if you can't pay your bill.

James