topic Re: Universal Credit in Contracts & Billing

Universal Credit

Dormouse63 — Fri, 22 Apr 2022 15:51:08 GMT

I am in receipt of Universal Credit and have just read a newspaper article regarding some mobile suppliers providing reduced tariffs for those on Universal, does this include EE?

Re: Universal Credit

Chris_B — Fri, 22 Apr 2022 17:47:53 GMT

@Dormouse63 You’ll have to speak with customer services about that.

Re: Universal Credit

Alfs-13 — Thu, 29 Sep 2022 07:06:30 GMT

I phoned up about a week ago in regards too this and they said it’s not in stone yet but could be something they bring out in the future

Re: Universal Credit

XRaySpeX — Thu, 29 Sep 2022 22:49:33 GMT

Are you sure you are not reading about some Broadband ISPs offering reduced social tariffs (of which EE is not 1)?

Re: Universal Credit

kayh65 — Thu, 17 Nov 2022 18:53:58 GMT

Hi so does that mean that EE will reduce the price of the broadband or keep the price low ?

Re: Universal Credit

XRaySpeX — Thu, 17 Nov 2022 18:56:43 GMT

@kayh65 : No, it doesn't mean that at all. EE don't do social tariffs.

Re: Universal Credit

EssexBoyEE — Fri, 18 Nov 2022 12:17:48 GMT

EE currently only do Social Tariffs for Mobile Customers, its part of the new EE Basics Plans.

For Social Tariffs on Broadband EE will currently refer you to the BT Home Essentials Plans.

Both of the above Plans follow the same Qualifying Benefits -

Universal Credit, Pension Credit, Employment and Support Allowance, Jobseeker’s Allowance, Income Support

Re: Universal Credit

Buddy2016 — Wed, 10 May 2023 18:56:09 GMT

w long does it take to sort out plan when you are getting universal credit

Re: Universal Credit

James_B — Thu, 11 May 2023 06:07:16 GMT

Hi @Buddy2016,

Welcome to the EE Community. 🙂

What problems are you having with setting up your plan?

James