https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1178421#M62239 <HR /><P>I haven’t been able to download any apps since I got my phone, I went into one of your shops today and even one of your colleagues couldn’t help, I was looking at an early upgrade but the phone I would like a Samsung 21 FE was going to cost me £170 to buy myself out of my contract which I thought was a bit expensive as I only have until January to the end of my contract could you please help&nbsp;</P> Tue, 27 Sep 2022 15:01:01 GMT AunTie70 2022-09-27T15:01:01Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1178421#M62239 <HR /><P>I haven’t been able to download any apps since I got my phone, I went into one of your shops today and even one of your colleagues couldn’t help, I was looking at an early upgrade but the phone I would like a Samsung 21 FE was going to cost me £170 to buy myself out of my contract which I thought was a bit expensive as I only have until January to the end of my contract could you please help&nbsp;</P> Tue, 27 Sep 2022 15:01:01 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1178421#M62239 AunTie70 2022-09-27T15:01:01Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1178457#M62244 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1653780">@AunTie70</a></P> <P>If you text UP to 150, this will let you know the early upgrade fee to upgrade now to a different device.&nbsp;</P> <P>What happens when you try and download apps?&nbsp;</P> <P>Which device do you have?&nbsp;</P> <P>Leanne.</P> Tue, 27 Sep 2022 15:34:35 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1178457#M62244 Leanne_T 2022-09-27T15:34:35Z