https://community.ee.co.uk/t5/Contracts-Billing/Handset-exchange/m-p/1178344#M62232 <P>I’m afraid it’s too late now. You get 14 days only to change yre mind and send back. Those 14 days are up now as you said you had it for 2 months&nbsp;</P> Tue, 27 Sep 2022 12:41:38 GMT Gareth43 2022-09-27T12:41:38Z https://community.ee.co.uk/t5/Contracts-Billing/Handset-exchange/m-p/1178339#M62231 <P>So I upgraded my phone from a Samsung Galaxy A71 to a Samsung Galaxy s20 fe 4g about 2 months ago. I put it to the side but have recently used the handset. It froze for a few moments and restarted itself, and i am unhappy with the handset overall as it is not what i expected. I restored it back to the factory settings, and it is still in the box with the plastic seal on the screen. Is it too late to exchange it for a deal i saw online for the Samsung s21 fe ?@</P> Tue, 27 Sep 2022 12:39:49 GMT https://community.ee.co.uk/t5/Contracts-Billing/Handset-exchange/m-p/1178339#M62231 Sin890 2022-09-27T12:39:49Z https://community.ee.co.uk/t5/Contracts-Billing/Handset-exchange/m-p/1178344#M62232 <P>I’m afraid it’s too late now. You get 14 days only to change yre mind and send back. Those 14 days are up now as you said you had it for 2 months&nbsp;</P> Tue, 27 Sep 2022 12:41:38 GMT https://community.ee.co.uk/t5/Contracts-Billing/Handset-exchange/m-p/1178344#M62232 Gareth43 2022-09-27T12:41:38Z