https://community.ee.co.uk/t5/Contracts-Billing/Helpline-no-help-at-all/m-p/1177825#M62176 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3112732">@Derbybloke</a></P> <P>Thanks for coming here.&nbsp;</P> <P>I hope you have got this sorted since you posted on the community, you have been transferred to the correct team to get this cancelled.&nbsp;</P> <P>Leanne.</P> Mon, 26 Sep 2022 12:54:01 GMT Leanne_T 2022-09-26T12:54:01Z https://community.ee.co.uk/t5/Contracts-Billing/Helpline-no-help-at-all/m-p/1177739#M62170 <P>50 minutes trying to close an account, answering security questions , they send the security code repeatedly to a broadband number rather then your phone then when they are happy it’s you and establish that you want to close an account —— they put you though to a cancellations team - guess what another 30 mins + wait ! Then NOTHING !&nbsp;</P> Mon, 26 Sep 2022 11:06:25 GMT https://community.ee.co.uk/t5/Contracts-Billing/Helpline-no-help-at-all/m-p/1177739#M62170 Derbybloke 2022-09-26T11:06:25Z https://community.ee.co.uk/t5/Contracts-Billing/Helpline-no-help-at-all/m-p/1177825#M62176 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3112732">@Derbybloke</a></P> <P>Thanks for coming here.&nbsp;</P> <P>I hope you have got this sorted since you posted on the community, you have been transferred to the correct team to get this cancelled.&nbsp;</P> <P>Leanne.</P> Mon, 26 Sep 2022 12:54:01 GMT https://community.ee.co.uk/t5/Contracts-Billing/Helpline-no-help-at-all/m-p/1177825#M62176 Leanne_T 2022-09-26T12:54:01Z