topic Re: Final bill in Contracts & Billing

Final bill

Moburt76 — Thu, 22 Sep 2022 18:19:11 GMT

My contract ends on September 27th but my bill is on the 11th of each month. What happens?

Re: Final bill

XRaySpeX — Thu, 22 Sep 2022 18:27:09 GMT

You should get your final bill on about 11 Oct. It should contain a refund for the period 27 Sept. - 10 Oct.

Re: Final bill

Chris_B — Thu, 22 Sep 2022 19:34:20 GMT

@Moburt76 After paying your last bill do not cancel your payment method if you decide to change networks as you might still receive a bill if you make any changeable calls in that last month plus you might get a part refund if you change networks. Once you reach your minimum term date you’ll be on a 30 day rolling contract until you decide on what you want to do. This will be for the same amount you pay now and after 3 months you’ll get a 10% reduction on that tariff costs

Re: Final bill

bristolian — Thu, 22 Sep 2022 19:37:58 GMT

@Moburt76 wrote:

My contract ends on September 27th

Does this mean you have given your 30days notice on or around 28 August, which expires on Sept 27th?

Only asking because many people inadvertently think contracts "end" without their need to give cancellation notice - this is not the case.