https://community.ee.co.uk/t5/Contracts-Billing/Contract-upgrade/m-p/1175269#M61876 <P>I have been due an upgrade for almost a year and i am now only just getting round to doing it due to damage to my phone, but when i got to upgrade very single phone on the website shows the same message "<STRONG>Sorry Mitchell, it looks like there are no suitable plans available for this device right now."&nbsp;</STRONG>How can this be the case for EVERY SINGLE phone?&nbsp;</P> Wed, 21 Sep 2022 10:49:52 GMT mitchell02 2022-09-21T10:49:52Z https://community.ee.co.uk/t5/Contracts-Billing/Contract-upgrade/m-p/1175269#M61876 <P>I have been due an upgrade for almost a year and i am now only just getting round to doing it due to damage to my phone, but when i got to upgrade very single phone on the website shows the same message "<STRONG>Sorry Mitchell, it looks like there are no suitable plans available for this device right now."&nbsp;</STRONG>How can this be the case for EVERY SINGLE phone?&nbsp;</P> Wed, 21 Sep 2022 10:49:52 GMT https://community.ee.co.uk/t5/Contracts-Billing/Contract-upgrade/m-p/1175269#M61876 mitchell02 2022-09-21T10:49:52Z https://community.ee.co.uk/t5/Contracts-Billing/Contract-upgrade/m-p/1175337#M61886 <P>Hi there <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3094076">@mitchell02</a></P> <P>Thanks for coming here.&nbsp;</P> <P>Please <A href="https://ee.co.uk/contact-ee" target="_blank"><U>get in touch with Technical Support</U></A> so a member of the team can raise a support ticket for the issue with your online account, and help you with your upgrade.</P> <P>Thanks.</P> <P>Leanne.</P> Wed, 21 Sep 2022 13:16:23 GMT https://community.ee.co.uk/t5/Contracts-Billing/Contract-upgrade/m-p/1175337#M61886 Leanne_T 2022-09-21T13:16:23Z