topic Re: Upgrade in Contracts & Billing

Upgrade

Bethsymonds01 — Mon, 19 Sep 2022 08:59:01 GMT

Hello, I used to be able to see early upgrade on my device in December 2022 but now when I go into my account it says I am unable to upgrade

Chris_B — Mon, 19 Sep 2022 09:25:37 GMT

@Bethsymonds01 You can upgrade at any point you just might have to pay to terminate your old contract.

Bethsymonds01 — Mon, 19 Sep 2022 09:31:47 GMT

I had an option for free early upgrade but now when I go onto my account that option has gone

Gareth43 — Mon, 19 Sep 2022 10:15:23 GMT

There is a lot of bugs with the app and EE website and sure if you ring CS they will be able to tell you if you can upgrade for free or not.