topic Re: Spend cap ps5 in Contracts & Billing

Spend cap ps5

Ryannn887 — Wed, 14 Sep 2022 21:41:40 GMT

Hi is it possible to use we spend cap for ps5 game purchase

Re: Spend cap ps5

XRaySpeX — Wed, 14 Sep 2022 22:56:57 GMT

No, the spend cap does not restrict any Charge to Bill.

Re: Spend cap ps5

Ryannn887 — Thu, 15 Sep 2022 03:41:57 GMT

I tried to buy something worth £49.99 didn't work then tried too add £5 and it didn't work any reason why ?

Thanks

Re: Spend cap ps5

Christopher_G — Thu, 15 Sep 2022 07:29:09 GMT

Hi @Ryannn887

Welcome to the community.

It could be a limit on PlayStation's end or another kind of limit on your EE account. It may be worth speaking to our Mobile Care team.
Chris

Re: Spend cap ps5

0celot — Thu, 14 Sep 2023 11:59:20 GMT

I've just contacted EE, PlayStation purchases are capped at £40. No more and they can't change it, load of crap considering if you want to buy a new game it's almost double

Re: Spend cap ps5

Georgebw — Tue, 16 Jan 2024 23:54:32 GMT

You can top up the ps store wallet in settings example

£20.00

and then

£30.00

in two separate transactions