topic Re: If I don't upgrade am I then in a rolling contract? in Contracts & Billing

If I don't upgrade am I then in a rolling contract?

tori11 — Wed, 14 Sep 2022 05:09:48 GMT

Hi,

My EE 24 month contract is up at the end of this month, but I don't see a better deal right now and want to keep my smart benefit. If I don't do anything will this just move into a rolling contract (same price, same package)? And can I then cancel or upgrade at anytime as out of the 24 month fixed period?

Thanks in advance!

Re: If I don't upgrade am I then in a rolling contract?

Chris_B — Wed, 14 Sep 2022 06:27:50 GMT

@tori11 That’s correct but after 3 months you’ll get a 10% discount on that tariff cost.

Re: If I don't upgrade am I then in a rolling contract?

tori11 — Wed, 14 Sep 2022 08:51:36 GMT

Thanks Chris!

Re: If I don't upgrade am I then in a rolling contract?

Joered024 — Fri, 23 Sep 2022 02:30:28 GMT

ee remove smart benefit subscription From my ee plan

Re: If I don't upgrade am I then in a rolling contract?

Jon_K — Fri, 23 Sep 2022 07:30:44 GMT

Hi @Joered024.

Are you saying EE have removed your Smart Benefit, or you would like to have it removed?

You can remove it yourself in your My EE Account.

Jon