topic Re: I've received an email addressed to the wrong person in Contracts & Billing

I've received an email addressed to the wrong person

lrpbarton — Tue, 13 Sep 2022 11:19:44 GMT

Hi there - feel free to move this post or get me to move it elsewhere if needs be.

This isn't anything urgent (at least for me anyway), though I seem to have received an email in error for someone else. From what I can tell, this hasn't affected my own personal account at all, so it just seems like a mistype of an email address or something of that nature. I just so happened to be doing a bit of account and email admin so I managed to catch it. The email was addressed to a 'Lisa-marie', who seems to have got a £30p/m SIM-only contract for 12 months; nice choice! 😁

I'm happy to communicate with the necessary people about this privately. There was also an account number and mobile number quoted in the email, which I obviously won't publicly disclose. If anyone can help out here that would be fabulous, and hopefully let Lisa-marie know they've accidentally used my email address!

Re: I've received an email addressed to the wrong person

Chris_B — Tue, 13 Sep 2022 12:04:29 GMT

@lrpbarton You have two choices delete the email and forget about it. Call customer services about this.

You’re the 2nd post I’ve seen saying the same thing. Looks like it could even be a scam

what is the senders email address

Re: I've received an email addressed to the wrong person

lrpbarton — Tue, 13 Sep 2022 12:19:10 GMT

The sender's email address is ee@eemail.ee.co.uk, which appears to be legitimate as I've received emails from that address when personally starting or upgrading plans in the past. I'm happy to simply ignore the email as I am pretty sure my account isn't at risk, though if the account and phone numbers are useful I'm happy to DM them to someone.

Re: I've received an email addressed to the wrong person

Chris_B — Tue, 13 Sep 2022 12:48:00 GMT

@lrpbarton In that case you might want to speak with customer services about this.