https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1170937#M61430 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3071771">@EmmaB02</a>&nbsp;: If you've really taken an upgrade &amp; not an entirely new contract, your upgrade auto replaces your old contract.</P> Mon, 12 Sep 2022 22:33:48 GMT XRaySpeX 2022-09-12T22:33:48Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1170849#M61428 <P>My phone was eligible for an upgrade as I was out of contract. &nbsp;I’ve received a new sim &amp; phone. &nbsp;Do I have to cancel my existing phone ?! Or does it just happen automatically?</P> Mon, 12 Sep 2022 18:35:31 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1170849#M61428 EmmaB02 2022-09-12T18:35:31Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1170937#M61430 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3071771">@EmmaB02</a>&nbsp;: If you've really taken an upgrade &amp; not an entirely new contract, your upgrade auto replaces your old contract.</P> Mon, 12 Sep 2022 22:33:48 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1170937#M61430 XRaySpeX 2022-09-12T22:33:48Z