https://community.ee.co.uk/t5/Contracts-Billing/Returning-a-unwanted-handset/m-p/1170920#M61422 <DIV class="in-article-module__title-cont"> <H2 id="article-title-1" class="in-article-module__title--desktop">How do I cancel if I've had my contract less than 14 days and signed up online or over the phone?</H2> <DIV class="in-article-module__title--line"><SPAN>If you signed up to your plan online or over the phone:</SPAN></DIV> </DIV> <DIV class="in-article-module__section"> <DIV class="in-article-module-section-parsys parsys"> <DIV class="in-article-module parbase section"> <DIV class="in-article-module in-article-module-con in-article-module-grey in-article-module-top-padding"> <DIV class="in-article-module__main"> <DIV class="in-article-module__content"> <OL class="in-article-module__number-variant in-article-module__text-icon"> <LI> <DIV class="in-article-module__number"><A href="https://ee.co.uk/content/dam/ee-help/e-gain.s3.amazonaws.com/external/content/EE/Website%20Returns%20Form%20V2.pdf" target="_blank" rel="noopener" data-di-id="di-id-520e60e1-2e8d704b">fill in this cancellation form</A></DIV> </LI> <LI> <DIV class="in-article-module__number">email it to<SPAN>&nbsp;</SPAN><A href="mailto:channel.returns@ee.co.uk" data-di-id="di-id-46a316ad-6f480d2b" target="_blank">channel.returns@ee.co.uk</A><SPAN>&nbsp;</SPAN>or post it to:&nbsp;</DIV> <P><STRONG>Channel Returns</STRONG></P> <P>Mercia House</P> <P>Senhouse Road</P> <P>Darlington DL1 4YB</P> </LI> <LI> <DIV class="in-article-module__number"><SPAN class="in-article-module__number-child">EE</SPAN>&nbsp;team will be in touch with further instructions</DIV> </LI> </OL> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Mon, 12 Sep 2022 21:36:20 GMT XRaySpeX 2022-09-12T21:36:20Z https://community.ee.co.uk/t5/Contracts-Billing/Returning-a-unwanted-handset/m-p/1170904#M61418 <P>What is the contact email or number to return a phone as I can't seem to get through to ee for this enquiry&nbsp;</P> Mon, 12 Sep 2022 20:39:28 GMT https://community.ee.co.uk/t5/Contracts-Billing/Returning-a-unwanted-handset/m-p/1170904#M61418 Mal81 2022-09-12T20:39:28Z https://community.ee.co.uk/t5/Contracts-Billing/Returning-a-unwanted-handset/m-p/1170906#M61419 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1679223">@Mal81</a>&nbsp; You have to call customer services to request to return a device. &nbsp; Just dial 150 from a EE device.&nbsp;<BR /><BR /></P> <P>you also have to call in open hours.&nbsp;<BR /><STRONG>08:00 – 21:00 Monday – Friday, and 08:00 – 20:00 on Saturdays &amp; Sunday&nbsp;</STRONG></P> Mon, 12 Sep 2022 20:43:52 GMT https://community.ee.co.uk/t5/Contracts-Billing/Returning-a-unwanted-handset/m-p/1170906#M61419 Chris_B 2022-09-12T20:43:52Z https://community.ee.co.uk/t5/Contracts-Billing/Returning-a-unwanted-handset/m-p/1170920#M61422 <DIV class="in-article-module__title-cont"> <H2 id="article-title-1" class="in-article-module__title--desktop">How do I cancel if I've had my contract less than 14 days and signed up online or over the phone?</H2> <DIV class="in-article-module__title--line"><SPAN>If you signed up to your plan online or over the phone:</SPAN></DIV> </DIV> <DIV class="in-article-module__section"> <DIV class="in-article-module-section-parsys parsys"> <DIV class="in-article-module parbase section"> <DIV class="in-article-module in-article-module-con in-article-module-grey in-article-module-top-padding"> <DIV class="in-article-module__main"> <DIV class="in-article-module__content"> <OL class="in-article-module__number-variant in-article-module__text-icon"> <LI> <DIV class="in-article-module__number"><A href="https://ee.co.uk/content/dam/ee-help/e-gain.s3.amazonaws.com/external/content/EE/Website%20Returns%20Form%20V2.pdf" target="_blank" rel="noopener" data-di-id="di-id-520e60e1-2e8d704b">fill in this cancellation form</A></DIV> </LI> <LI> <DIV class="in-article-module__number">email it to<SPAN>&nbsp;</SPAN><A href="mailto:channel.returns@ee.co.uk" data-di-id="di-id-46a316ad-6f480d2b" target="_blank">channel.returns@ee.co.uk</A><SPAN>&nbsp;</SPAN>or post it to:&nbsp;</DIV> <P><STRONG>Channel Returns</STRONG></P> <P>Mercia House</P> <P>Senhouse Road</P> <P>Darlington DL1 4YB</P> </LI> <LI> <DIV class="in-article-module__number"><SPAN class="in-article-module__number-child">EE</SPAN>&nbsp;team will be in touch with further instructions</DIV> </LI> </OL> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Mon, 12 Sep 2022 21:36:20 GMT https://community.ee.co.uk/t5/Contracts-Billing/Returning-a-unwanted-handset/m-p/1170920#M61422 XRaySpeX 2022-09-12T21:36:20Z