topic Re: Monthly charge in Contracts & Billing

Monthly charge

RachelRossdale — Mon, 12 Sep 2022 14:21:41 GMT

If my monthly plan is £39 why are my bills £44?

Re: Monthly charge

BrendonH — Mon, 12 Sep 2022 14:27:25 GMT

What does the bills say the extra charge is for?

There is no account access on here so we can't tell you.

Re: Monthly charge

RachelRossdale — Mon, 12 Sep 2022 14:32:19 GMT

It doesn’t say there’s any extra charges which is why I am confused. Just says the plan is £39 but my bills are always £44

Re: Monthly charge

BrendonH — Mon, 12 Sep 2022 14:42:18 GMT

Then give EE a call and discuss this.

Re: Monthly charge

Chris_B — Mon, 12 Sep 2022 15:44:38 GMT

@RachelRossdale Are you taking in to account the yearly price increase that happened as of April? That’s only applicable if you took his contract out before April. But that still only brings it to £42.63. Your tariff will still say it’s £39 regardless of the price increase through.