topic Can I have full call list for my contract phone please? in Contracts & Billing

Can I have full call list for my contract phone please?

Sophiella — Sun, 11 Sep 2022 18:58:23 GMT

Re: Can I have full call list for my contract phone please?

XRaySpeX — Sun, 11 Sep 2022 19:47:25 GMT

Only if you are paying for Itemised Billing @ £2.50 pm will you get a full list of all the calls & texts you've made. It is not retrospective.

Re: Can I have full call list for my contract phone please?

Sophiella — Tue, 13 Sep 2022 00:20:18 GMT

Can I pay 2.50 and request it?

Re: Can I have full call list for my contract phone please?

XRaySpeX — Tue, 13 Sep 2022 00:23:30 GMT

Yes, just call CS to order Itemised Billing for £2.50 per month. Remember it won't be retrospective but will start from the 1st bill after you order.

Re: Can I have full call list for my contract phone please?

J_M_C_Loughlin — Wed, 14 Sep 2022 14:20:00 GMT

I need a retrospective number for an investigation into a national professional body's investigation into harassment/unprofessional conduct. It's ot a police matter, but involves a national organisation, and they need the number to prove their employee behaved unprofessionally.

Re: Can I have full call list for my contract phone please?

James_B — Wed, 14 Sep 2022 16:53:25 GMT

Hi @J_M_C_Loughlin,

Sorry, we can't access your account via the community. Please get in touch with Customer Care for help with your query.

James

Re: Can I have full call list for my contract phone please?

XRaySpeX — Wed, 14 Sep 2022 17:38:50 GMT

@J_M_C_Loughlin : If it's really a police matter then they have their own lines of communication into EE to obtain such info.