topic Phone number cancellation in Contracts & Billing

Phone number cancellation

Yichun — Tue, 06 Sep 2022 06:14:02 GMT

Hi, I have left the UK and have decided that I will no longer use my number. My number is xxxxxxxxxxx and I have unbundled my monthly payments from my debit card. I would like to check if my contract has expired and will be automatically cancelled?

[Mod edit: Please do not post phone numbers on the public board. Thanks!]

Re: Phone number cancellation

Leanne_T — Tue, 06 Sep 2022 08:15:57 GMT

Hi @Yichun

Thanks for posting.

If you have a contract with us, you would need to call us to cancel the contract. You can call +44 7953966250 and the team will be happy to help.

Leanne.

Re: Phone number cancellation

XRaySpeX — Tue, 06 Sep 2022 14:06:00 GMT

These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel or upgrade.