topic Re: Sim only in Contracts & Billing

Sim only

Alicia1525 — Sun, 04 Sep 2022 17:07:08 GMT

Trying to get a sim only deal it’s hard work why

Re: Sim only

XRaySpeX — Sun, 04 Sep 2022 17:09:36 GMT

Why you finding it hard? Just go to EE Pay Monthly 4G and 5G SIM Only Deals & Contracts

Re: Sim only

Ford1 — Mon, 05 Sep 2022 16:03:30 GMT

I want to change from a pay as you go to a monthly type pln. My wife did this a wile back and now pays £7.68 per month, with 250mb data. It would appear to be an EE SIM 12m 250MB. I would like to do the same, but cannot find out to do so. I tried last year online, but some nonsense about being added to her number, or having a replacement SIM. She didn't need to get a replacement SIM. A few months later, someone from EE rang me a few months later about this, but I didn't have time to deal with the call at the time. My question is how do I do this?

Re: Sim only

XRaySpeX — Mon, 05 Sep 2022 16:08:54 GMT

@Ford1 : You can do the switch from PAYG or Flex online by Switch to pay monthly and save . Your existing PAYG credit will be carried over as credit towards your future bills. You keep your existing SIM & no. The plan on it is just switched to contract.

Re: Sim only

Ford1 — Mon, 05 Sep 2022 16:14:33 GMT

I cannot see the "plan" that my wife has listed

Re: Sim only

Ford1 — Mon, 05 Sep 2022 16:17:03 GMT

£12.60 (plus a discount) per month ; unlimited texts and call; 250MB of data ; annual

Re: Sim only

XRaySpeX — Mon, 05 Sep 2022 16:20:07 GMT

Then it's no longer available.

Re: Sim only

Ford1 — Mon, 05 Sep 2022 16:37:23 GMT

If I keep my current SIM, why does it appear that I'll be sent a SIM - based on the checkout screen

Re: Sim only

Ford1 — Mon, 05 Sep 2022 16:59:05 GMT

I've requested a PAC and received one, plus a message about me leaving! Am I leaving? When? Do I get a new SIM? When? Will I have no phone service in that period? It' not exactly intuitive.

Re: Sim only

XRaySpeX — Mon, 05 Sep 2022 20:48:40 GMT

Well, you did request a PAC (Porting Authorisation Code). That means you want to cancel your contract & port your no. to another network.

Re: Sim only

Leanne_T — Tue, 06 Sep 2022 07:08:52 GMT

Hi @Ford1

If you don't use the PAC with another network, your number will stay on EE and not be without service.

If you wish to change to pay monthly and would like to see what plans are available, please call us on 150 the team will go through your options.

Thanks 🙂

Leanne.