topic Re: New IPhone 13 in Contracts & Billing

New IPhone 13

Maresakingston — Sat, 03 Sep 2022 21:37:43 GMT

I have a new IPhone 13 and do not need extra gb can I have a revised basis monthly bill ?

Re: New IPhone 13

XRaySpeX — Sun, 04 Sep 2022 00:09:16 GMT

Not if you are mid-term. You cannot downgrade your plan within your min. term, only upgrade to a more expensive plan.

Re: New IPhone 13

Maresakingston — Sun, 04 Sep 2022 18:08:08 GMT

Hi can you tell me when it runs out? As I’m mid term?
Regards
Maresa Kingston

Sent from my iPhone

Re: New IPhone 13

Mustrum — Sun, 04 Sep 2022 18:45:30 GMT

@Maresakingston no one on here has access to your account, but given that the iPhone 13 was released towards the end of September last year, I would say you still have at least a year, if not two years to go.

When did you get it, and did you sign up for two or three years?

Re: New IPhone 13

Leanne_T — Mon, 05 Sep 2022 07:02:52 GMT

Hi @Maresakingston

Thanks for coming here.

If you log into your My EE app and select Mobile Plan, then View your plan details, can you view your contract dates for when you can move to a cheaper plan with less data.

Thanks.

Leanne 🙂