topic Leaving in Contracts & Billing

Leaving

Watty2 — Thu, 01 Sep 2022 20:02:10 GMT

As my bill is too high, I am thinking of leaving.

Re: Leaving

Mustrum — Thu, 01 Sep 2022 20:08:09 GMT

@Watty2 which bill, what service do you have?

Are you still in contract?

Re: Leaving

Schockwave — Thu, 01 Sep 2022 20:36:26 GMT

@Watty2 , if you are within your minimum term of contract, you will have to pay the rest of the contract minus 205 of the total still due, if you are at the end of your contract, you will need to give 30 days notice to do so, and if it is mobile, you can change to pay as you go, so as not to lose your number, but you will have to request a change, but any plan still owed you have to still pay off.

Re: Leaving

bristolian — Thu, 01 Sep 2022 21:20:31 GMT

Are you using any additional chargeable services that aren't included in your monthly subscription, that you may be able to stop using to reduce costs?

You are contractually bound to pay your agreed monthly fee for the duration of your minimum term.