topic Re: Behind on phone bill in Contracts & Billing

Behind on phone bill

Profile closed — Thu, 01 Sep 2022 11:26:23 GMT

Hello , I was wondering if it’s okay to pay a little bit of my phone bill and pay the rest on the next phone bill as I’ve been under paid or will this affect my account?

Re: Behind on phone bill

Chris_B — Thu, 01 Sep 2022 12:48:48 GMT

for the purpose of answering this question and to help anyone else.

You have to call customer services about this and explain the issue you have.

Re: Behind on phone bill

James_B — Thu, 01 Sep 2022 13:26:19 GMT

Hi @Leshun,

Welcome to the EE Community.

We’re sorry you might be having trouble paying your bill – we understand your circumstances can change.

If you’re struggling to pay your bill, it’s important you let us know as soon as possible so we can support you and come up with a solution to potentially make your payments more manageable.

James