https://community.ee.co.uk/t5/Contracts-Billing/Free-upgrade/m-p/1166054#M60822 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3016794">@JanZa</a></P> <P>Thanks for coming here.&nbsp;</P> <P>Please give us a call on 150 and the team will get this looked into for you <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Wed, 31 Aug 2022 13:53:48 GMT Leanne_T 2022-08-31T13:53:48Z https://community.ee.co.uk/t5/Contracts-Billing/Free-upgrade/m-p/1166014#M60821 <P>I just received a text message about an offer where I can upgrade to a new contract for free as long as its the same price or higher. Whenever I try to go on the link and log in it says I was unable to log in. When I log in normally to my ee I can upgrade but I can only do it for around £85 plus any upfront cost. What happened to my free upgrade offer? I can still view it but im unable to use it. How do I use that offer?</P> Wed, 31 Aug 2022 12:54:56 GMT https://community.ee.co.uk/t5/Contracts-Billing/Free-upgrade/m-p/1166014#M60821 JanZa 2022-08-31T12:54:56Z https://community.ee.co.uk/t5/Contracts-Billing/Free-upgrade/m-p/1166054#M60822 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3016794">@JanZa</a></P> <P>Thanks for coming here.&nbsp;</P> <P>Please give us a call on 150 and the team will get this looked into for you <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Wed, 31 Aug 2022 13:53:48 GMT https://community.ee.co.uk/t5/Contracts-Billing/Free-upgrade/m-p/1166054#M60822 Leanne_T 2022-08-31T13:53:48Z