topic Re: Billing Query in Contracts & Billing

Billing Query

connie2chile — Tue, 30 Aug 2022 12:15:48 GMT

Hi - I have been charged £10.00 for services from another company on 22nd Aug. I have no idea what this is for and why I am being charged. Please can this be cleared up ?

Thanks

Re: Billing Query

Chris_B — Tue, 30 Aug 2022 13:18:21 GMT

@connie2chile This isn’t customer services only they have access to your account. You’ll have to call them.

Re: Billing Query

XRaySpeX — Tue, 30 Aug 2022 13:25:48 GMT

Is there a no. against this charge?

Re: Billing Query

connie2chile — Tue, 30 Aug 2022 14:15:08 GMT

No

Sent from my iPhone

Re: Billing Query

Leanne_T — Tue, 30 Aug 2022 14:42:26 GMT

Hi @connie2chile

Thanks for coming here.

If you log into your My EE account, do you have any chargeable add-ons showing?

Leanne 🙂