topic Re: Discount not applied in Contracts & Billing

Discount not applied

nicolabertram89 — Mon, 29 Aug 2022 22:22:13 GMT

Hi,

I have had my phone several months and was told my 20% discount would start automatically but it still hasn't! Please could this be checked and could be back paid from the start of my contract.

Thanks,

Nicola

Re: Discount not applied

XRaySpeX — Mon, 29 Aug 2022 22:24:41 GMT

This user discussion forum can have no access to your specific account. You need to raise this with CS.

Re: Discount not applied

Chris_B — Tue, 30 Aug 2022 06:49:20 GMT

@nicolabertram89 What was the discount for ? And I very much doubt you’ll get anything back as all discounts are applied at the point of purchase.