topic Re: Query on phone Bill in Contracts & Billing

Query on phone Bill

Nelle1972 — Mon, 29 Aug 2022 20:01:04 GMT

I spoke to one of your colleagues on the phone on Wednesday 24 August querying my bill he said that he would need to request the phone conversation which would take 72 hrs so scheduled a callback for Sunday 28 August at 2pm gave him until after 3pm so called 150 spoke to another customer advisor who said he would email him to contact me as he would have to start the process again I am still awaiting the phone call back.can you help at all

Re: Query on phone Bill

Chris_B — Mon, 29 Aug 2022 20:04:15 GMT

@Nelle1972 no one can help you from here as it is a public forum not customer services. And customer services is now closed.

Re: Query on phone Bill

Nelle1972 — Mon, 29 Aug 2022 20:10:08 GMT

Chris _B Thanks for your response I’ll try them again in the morning

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