topic Re: Miss sold in Contracts & Billing

Miss sold

MeganW91 — Wed, 24 Aug 2022 19:08:09 GMT

Hello

I went into my local EE store last week and was miss sold the tablet with the phone i was getting as an additional line

I called 150 and they told me i need to go into store which I did. The manager was extremely rude and intimating even before I had a chance to explain my side of this contract

They told me I was getting the price for the phone due to getting the tablet I've then gone online and found the deal I was offered for the phone there without needing to take a tablet contract out

The manager refused to cancel the contract even before I spoke to her

I'm now stuck with a 2 year contract on a cheap slow tablet that won't be used