topic Overdue Bill in Contracts & Billing

Overdue Bill

Meikaella — Tue, 23 Aug 2022 00:21:07 GMT

I have paid my overdue pay as you go mobile bill and yet, on my account still say need to pay why? My payment was successful!!!

Re: Overdue Bill

Gareth43 — Tue, 23 Aug 2022 01:53:04 GMT

It will take time to go through the system and show on the app or the website is my guess

Re: Overdue Bill

XRaySpeX — Tue, 23 Aug 2022 02:06:13 GMT

@Meikaella : You don't have bills with PAYG & so you can never be late in paying. It's all pre-paid.

So you are on contract. When you pay that bill late it could take 24 hours to reach your a/c.

Re: Overdue Bill

Meikaella — Tue, 23 Aug 2022 10:14:31 GMT

Hi Alston, thank you for your time to response. I shall check it later. Have a nice day!

Re: Overdue Bill

Meikaella — Tue, 23 Aug 2022 10:30:32 GMT

Hi, it’s bec I only have the sim pay as you go and pay them monthly instead of topping up myself. Thank you for your time to response XRaySpex. Have a wonderful day!

Re: Overdue Bill

XRaySpeX — Tue, 23 Aug 2022 13:00:46 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.