https://community.ee.co.uk/t5/Contracts-Billing/discount/m-p/1161866#M60360 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1450284">@juleshusspot</a>&nbsp; If this is for not upgrading because you have chosen to allow it to continue it’ll be applied 3 months after your minimum term so you get that discount on the 4th bill after your minimum term.&nbsp;<BR />&nbsp;<BR />&nbsp;If it’s for something else you’ll have to call customer services about that, but please be aware discounts are not always carried over to a new contract and EE has the right to remove them when you do upgrade.&nbsp;</P> Sun, 21 Aug 2022 11:21:43 GMT Chris_B 2022-08-21T11:21:43Z https://community.ee.co.uk/t5/Contracts-Billing/discount/m-p/1161863#M60359 <P>My 10% discount hasn't applied</P> Sun, 21 Aug 2022 11:01:25 GMT https://community.ee.co.uk/t5/Contracts-Billing/discount/m-p/1161863#M60359 juleshusspot 2022-08-21T11:01:25Z https://community.ee.co.uk/t5/Contracts-Billing/discount/m-p/1161866#M60360 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1450284">@juleshusspot</a>&nbsp; If this is for not upgrading because you have chosen to allow it to continue it’ll be applied 3 months after your minimum term so you get that discount on the 4th bill after your minimum term.&nbsp;<BR />&nbsp;<BR />&nbsp;If it’s for something else you’ll have to call customer services about that, but please be aware discounts are not always carried over to a new contract and EE has the right to remove them when you do upgrade.&nbsp;</P> Sun, 21 Aug 2022 11:21:43 GMT https://community.ee.co.uk/t5/Contracts-Billing/discount/m-p/1161866#M60360 Chris_B 2022-08-21T11:21:43Z