topic Re: Cancelling Contracts in Contracts & Billing

Cancelling Contracts

Manthanakorn — Fri, 19 Aug 2022 00:53:27 GMT

I'd like to cancel contracts, How can I do if I cannot call to customer service.

Re: Cancelling Contracts

Chris_B — Fri, 19 Aug 2022 06:30:22 GMT

@Manthanakorn If you’re not reached the minimum term of the contract you need to call customer services as you will have to be told how much it will cost you to terminate the contract. When does your contract reach its minimum term date ?

Re: Cancelling Contracts

XRaySpeX — Fri, 19 Aug 2022 10:30:18 GMT

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

You may also write to them giving your notice of cancellation at:

EE Customer Services
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN
United Kingdom

Include your name, address, EE account number and/or EE mobile number.

Your 30-days notice will be taken from when they receive your letter.