https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-Phone-Swap/m-p/1161081#M60238 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1500702">@JoesWestons</a>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Sorry, when using your upgrade anytime benefit, you must return the phone that you got from us originally or from us as part of a successful insurance claim.</P> <P>James&nbsp;</P> Thu, 18 Aug 2022 17:45:15 GMT James_B 2022-08-18T17:45:15Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-Phone-Swap/m-p/1161017#M60231 <P>Evening,</P><P>Hoping someone from EE can answer this, i took out a contract on a Pixel 4a which i don’t have anymore and i am using an old iphone 5s, can i use this iphone for the swap?</P><P>Thanks</P><P>Joe</P> Thu, 18 Aug 2022 15:42:56 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-Phone-Swap/m-p/1161017#M60231 JoesWestons 2022-08-18T15:42:56Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-Phone-Swap/m-p/1161081#M60238 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1500702">@JoesWestons</a>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Sorry, when using your upgrade anytime benefit, you must return the phone that you got from us originally or from us as part of a successful insurance claim.</P> <P>James&nbsp;</P> Thu, 18 Aug 2022 17:45:15 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-Phone-Swap/m-p/1161081#M60238 James_B 2022-08-18T17:45:15Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-Phone-Swap/m-p/1161100#M60243 <P>Thanks James</P> Thu, 18 Aug 2022 18:07:31 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-Phone-Swap/m-p/1161100#M60243 JoesWestons 2022-08-18T18:07:31Z