topic Re: Will i pay extar charges if i dont renew in Contracts & Billing

Will i pay extar charges if i dont renew

Ahmad1231 — Wed, 17 Aug 2022 15:43:27 GMT

Hi my contact is about to end and I happen with it and I don't want to change it to any thing else and my question is that if I don't renew my contract will I am going to pay any extra charges?

Also what is a minimum term?

Re: Will i pay extar charges if i dont renew

Chris_B — Wed, 17 Aug 2022 17:08:06 GMT

@Ahmad1231 you don’t have to upgrade if you don’t want to and your contract at the minimum term date will change to a 30 day rolling contract and after three months you will receive a 10% discount on that tariff price. You will not get any extra charges added to this tariff cost unless you had a limited time discount which will cease when your contract is up.

Re: Will i pay extar charges if i dont renew

Ahmad1231 — Wed, 17 Aug 2022 18:37:49 GMT

So basically I don't have to do anything and things that get will stay the same and the amount I pay will stay the same right??

Sorry if I am asking again but I am really confused.

And thanks for taking the time to reply for me thanks

Re: Will i pay extar charges if i dont renew

Chris_B — Wed, 17 Aug 2022 20:20:39 GMT

@Ahmad1231 Nothing will change until your past 3 months after the minimum term date you’ll then get a 10% discount on that cost.

Re: Will i pay extar charges if i dont renew

bristolian — Wed, 17 Aug 2022 20:30:14 GMT

The "minimum term" is the minimum amount of time you have agreed to keep your rolling contract before being able to give cancellation notice.

Giving cancellation notice within that minimum term will attract early disconnection fees which are broadly equivalent to paying the monthly fee until the end of that term. Once the minimum term ends, you are free to either do nothing & continue on the same basis, change to SIM-only, upgrade your phone or disconnect.

"Contract end" is a popular misconception for the minimum term.