topic Re: Bill in Contracts & Billing

Bill

Mcclean15 — Mon, 15 Aug 2022 21:32:14 GMT

I’ve just paid my bill and it’s been almost 2 hours now and my phone is still blocked does anyone know why this is?

Re: Bill

XRaySpeX — Mon, 15 Aug 2022 21:37:50 GMT

Why, were you late in paying?

Re: Bill

Mcclean15 — Mon, 15 Aug 2022 21:44:01 GMT

Yes, but They said on phone that it would be working within 2 hours and it’s still saying it’s suspended

Sent from my iPhone

Re: Bill

Chris_B — Mon, 15 Aug 2022 21:56:10 GMT

@Mcclean15 it can take up to 24 hours before you get a working signal again. When EE you cut off it took hours before you actually had no working signal and it’s the same when it’s the other way round, it’s not a case of flick a switch and that’s it it’s working again.

Re: Bill

Leanne_T — Tue, 16 Aug 2022 09:19:59 GMT

Hi @Mcclean15

Thanks for coming here.

Has the bar been removed now for you?

Speak soon 🙂

Leanne.