https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1158871#M59949 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2992711">@kaitlyn7</a>&nbsp;</P> <P>Welcome to the EE Community,</P> <P>When you upgrade from a 24 month contract to a sim only contract your allowed to upgrade straight back a 24 month contract with a new device that's why your seeing the option to upgrade again <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Thanks,</P> <P>David</P> Thu, 11 Aug 2022 19:24:06 GMT Profile closed 2022-08-11T19:24:06Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1158869#M59948 <P>So Ive tried upgrading from contract to SIM only but its still saying i have an upgrade available. What should I do?</P> Thu, 11 Aug 2022 19:20:04 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1158869#M59948 kaitlyn7 2022-08-11T19:20:04Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1158871#M59949 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2992711">@kaitlyn7</a>&nbsp;</P> <P>Welcome to the EE Community,</P> <P>When you upgrade from a 24 month contract to a sim only contract your allowed to upgrade straight back a 24 month contract with a new device that's why your seeing the option to upgrade again <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Thanks,</P> <P>David</P> Thu, 11 Aug 2022 19:24:06 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1158871#M59949 Profile closed 2022-08-11T19:24:06Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1158872#M59950 <P>ohhh that makes sense. thank you!</P> Thu, 11 Aug 2022 19:27:00 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1158872#M59950 kaitlyn7 2022-08-11T19:27:00Z