https://community.ee.co.uk/t5/Contracts-Billing/BT-Sports-and-Apple-Music-refund/m-p/1158426#M59914 <P>Hi&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2988129">@Ahmad67</a>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>Once the free offer for BT Sport and Apple Music ended this would become chargeable each month if this was not cancelled.&nbsp;</P> <P>If you would like to discuss this further, please get back in touch with our mobile care team on 150.</P> <P>Leanne.</P> Wed, 10 Aug 2022 11:58:02 GMT Leanne_T 2022-08-10T11:58:02Z https://community.ee.co.uk/t5/Contracts-Billing/BT-Sports-and-Apple-Music-refund/m-p/1158403#M59908 <P>I have just been given access to MyEE and have come to see that I'm being charged for Apple Music (£9.99 pm) since May 2022 and BT Sports (£15 pm) since March 2021. That totals £255 over charged for services I did not authorise or allow to be put on to my account. And after talking to customer services all they are willing to offer is a £30 credit to be put on to my file.&nbsp;</P><P>&nbsp;</P><P>I've been a customer for over 16 years. It's very sad to see those who have been loyal to the company get treated like dirt.&nbsp;</P> Wed, 10 Aug 2022 08:48:53 GMT https://community.ee.co.uk/t5/Contracts-Billing/BT-Sports-and-Apple-Music-refund/m-p/1158403#M59908 Ahmad67 2022-08-10T08:48:53Z https://community.ee.co.uk/t5/Contracts-Billing/BT-Sports-and-Apple-Music-refund/m-p/1158426#M59914 <P>Hi&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2988129">@Ahmad67</a>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>Once the free offer for BT Sport and Apple Music ended this would become chargeable each month if this was not cancelled.&nbsp;</P> <P>If you would like to discuss this further, please get back in touch with our mobile care team on 150.</P> <P>Leanne.</P> Wed, 10 Aug 2022 11:58:02 GMT https://community.ee.co.uk/t5/Contracts-Billing/BT-Sports-and-Apple-Music-refund/m-p/1158426#M59914 Leanne_T 2022-08-10T11:58:02Z