https://community.ee.co.uk/t5/Contracts-Billing/I-have-insurance-on-the-phone/m-p/1157200#M59825 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2975879">@Andreea199</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Our Customer Care Team will be happy to check the status of your insurance claim if you <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch</A>.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Thu, 04 Aug 2022 10:36:24 GMT James_B 2022-08-04T10:36:24Z https://community.ee.co.uk/t5/Contracts-Billing/I-have-insurance-on-the-phone/m-p/1157192#M59824 <P>I lost my phone, I forgot to contact the insurance people.I will accept my claim, a week ago. I called again on Monday and they said I would receive the phone on Tuesday or Wednesday at the latest with the card. I told them that I needed the card and they told me to keep calm and I would receive them. But no answer. How long do I still have to wait?</P> Thu, 04 Aug 2022 10:08:22 GMT https://community.ee.co.uk/t5/Contracts-Billing/I-have-insurance-on-the-phone/m-p/1157192#M59824 Andreea199 2022-08-04T10:08:22Z https://community.ee.co.uk/t5/Contracts-Billing/I-have-insurance-on-the-phone/m-p/1157200#M59825 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2975879">@Andreea199</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Our Customer Care Team will be happy to check the status of your insurance claim if you <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch</A>.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Thu, 04 Aug 2022 10:36:24 GMT https://community.ee.co.uk/t5/Contracts-Billing/I-have-insurance-on-the-phone/m-p/1157200#M59825 James_B 2022-08-04T10:36:24Z