topic Re: I would like to print a vat invoice with my monthly bill info. How do I do this in Contracts & Billing

I would like to print a vat invoice with my monthly bill info. How do I do this

Eric58 — Thu, 28 Jul 2022 11:18:40 GMT

Re: I would like to print a vat invoice with my monthly bill info. How do I do this

EssexBoyEE — Thu, 28 Jul 2022 11:40:31 GMT

Rightly or wrongly EE only provide a Detailed VAT Breakdown or VAT Invoices to Business Customers.

Re: I would like to print a vat invoice with my monthly bill info. How do I do this

Username1235 — Wed, 10 Aug 2022 10:04:02 GMT

That is really unhelpful for when I need to expense my mobile phone bill to the company I work for...

Re: I would like to print a vat invoice with my monthly bill info. How do I do this

Leanne_T — Wed, 10 Aug 2022 11:58:28 GMT

Hi @Username1235

Welcome to the community.

Our bills for personal users now show all charges inclusive of VAT.

If you need a VAT breakdown for business purposes, you would need to switch to a business account.

Leanne

Re: I would like to print a vat invoice with my monthly bill info. How do I do this

Garrick39 — Sun, 04 Sep 2022 12:09:19 GMT

Hi Leanne - I tried switching to a Business account and am happy to pay extra so you stop holding my VAT invoices hostage, however you then insisted I need to ‘be a business and supply MY VAT number’ For me to do that, it would not only cost me extra to have an EE Business account, but I would have to register as a business, which I am not, file as a business, which I am not, and pay additional fees and taxes to the government as a business which I am not. In the current economy, I now have £3K of expenses I can’t file because of this. My charity, which is a cultural heritage building owned by the government will be now writing a letter to DCMS and Ofcom about this practice. When I go to Tesco’s I get a VAT receipt so EE should as well. I will also be writing to Kevin Bacon and ask if he knows what EE is doing.

Re: I would like to print a vat invoice with my monthly bill info. How do I do this

Christopher_G — Sun, 04 Sep 2022 12:24:09 GMT

Hi @Garrick39.

Have you discussed switching to a charity account with our business support team? I'm sure if you're able to do that, we can supply you with VAT invoices for your charity.

Chris

Re: I would like to print a vat invoice with my monthly bill info. How do I do this

Malcfind15 — Fri, 14 Oct 2022 13:52:59 GMT

i am a business customer

Re: I would like to print a vat invoice with my monthly bill info. How do I do this

sjanes — Tue, 14 Feb 2023 16:48:28 GMT

Can someone please explain why VAT invoices can't be issued to personal account holders ?

I run a business where all employees have their own phones and use them for business calls which are then re-claimed though expenses, which we as a business cannot then reclaim any VAT on which adds up over time, the only way we can reclaim is if we have a VAT invoice, it seems that all mobile phone companies behave in this way, is there any reason why ?

Re: I would like to print a vat invoice with my monthly bill info. How do I do this

EssexBoyEE — Wed, 15 Feb 2023 00:07:24 GMT

@sjanes I run a business where all employees have their own phones and use them for business calls which are then re-claimed though expenses, which we as a business cannot then reclaim any VAT on which adds up over time, the only way we can reclaim is if we have a VAT invoice, it seems that all mobile phone companies behave in this way, is there any reason why ?

Even if EE did supply a Vat Invoice to your Self Employed that work for you, it's not really going to help you, as you can only claim Vat back on Invoices that are in your Business Name that is Registered for Vat purposes.

Re: I would like to print a vat invoice with my monthly bill info. How do I do this

Lulabubble — Wed, 03 May 2023 13:16:07 GMT

Would it be safe to assume all bills are subject to 20% VAT.

Re: I would like to print a vat invoice with my monthly bill info. How do I do this

XRaySpeX — Wed, 03 May 2023 13:45:24 GMT

@Lulabubble : Yes, & are issued VAT inclusive.

Re: I would like to print a vat invoice with my monthly bill info. How do I do this

gpw1057 — Tue, 11 Jun 2024 15:38:21 GMT

If a customer is VAT registered, then EE are by LAW required to supply one, being a business customer or not

This was confirmed to me by HMRC, they can be prosecuted if they do not.

Re: I would like to print a vat invoice with my monthly bill info. How do I do this

gpw1057 — Tue, 11 Jun 2024 15:39:46 GMT

If a customer is VAT registered, then all companies are by LAW required to supply one, being a business customer or not

This was confirmed to me by HMRC, they can be prosecuted if they do not.