topic When can i give notice to cancel a contract? in Contracts & Billing

When can i give notice to cancel a contract?

NP4Perry — Wed, 27 Jul 2022 12:45:29 GMT

I would like to upgrade but the prices are crazy compared to other providers. Was hoping to speak to someone through a Live Chat but no option to do that.

Re: When can i give notice to cancel a contract?

Chris_B — Wed, 27 Jul 2022 12:50:19 GMT

@NP4Perry Live chat is available when you login to your online account, you’ll have to wait for it to pop up through. To terminate you have to give 30 days notice 30 days before your minimum term or you’ll be required to pay off the remaining term of the contract.

Re: When can i give notice to cancel a contract?

Eileene55 — Tue, 04 Oct 2022 09:42:39 GMT

I'm logged in Chris

How do I actually give notice please

Re: When can i give notice to cancel a contract?

Leanne_T — Tue, 04 Oct 2022 11:59:30 GMT

Hi @Eileen44

To cancel a contract you would need to call us on 150 or 0800 079 8586.

Leanne.