https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-trade-in/m-p/1155172#M59625 <P>I've been offered to trade in my old phone for money off my new contract. It days any condition however there's no more information than that. My phone works however there's a crack on the screen will this effect the trade in? I can't chat online with ee anymore to find out.&nbsp;</P><P>&nbsp;</P> Tue, 26 Jul 2022 15:13:04 GMT PWin 2022-07-26T15:13:04Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-trade-in/m-p/1155172#M59625 <P>I've been offered to trade in my old phone for money off my new contract. It days any condition however there's no more information than that. My phone works however there's a crack on the screen will this effect the trade in? I can't chat online with ee anymore to find out.&nbsp;</P><P>&nbsp;</P> Tue, 26 Jul 2022 15:13:04 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-trade-in/m-p/1155172#M59625 PWin 2022-07-26T15:13:04Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-trade-in/m-p/1155190#M59626 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1269450">@PWin</a>&nbsp; &nbsp;If it says any condition it means any condition. &nbsp; &nbsp;Keep a screen shot of that message as you can use this as proof of the any condition for a trade in. &nbsp; &nbsp;</P> Tue, 26 Jul 2022 15:45:53 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-trade-in/m-p/1155190#M59626 Chris_B 2022-07-26T15:45:53Z