topic Unable to transfer ownership in Contracts & Billing

Unable to transfer ownership

C14ocy — Sun, 24 Jul 2022 08:37:09 GMT

I have 3 lines on my account, one is my step daughter who now wants to take ownership of the line herself. Although when we phoned up last month was advised her contract was above credit limit. She's 19 works full time and has no debt. How is she meant to build a credit score

Re: Unable to transfer ownership

Leanne_T — Sun, 24 Jul 2022 10:25:07 GMT

Hi there @C14ocy

Thanks for coming back to the community.

I'm sorry a credit check would need to be accepted to transfer the account into your step daughters name.

Our mobile care team will be able to provide more details if you give us a call on 150.

Leanne.

Re: Unable to transfer ownership

XRaySpeX — Sun, 24 Jul 2022 11:21:11 GMT

By taking out a credit card, using it & repaying it regularly on time.

Re: Unable to transfer ownership

Northerner — Sun, 24 Jul 2022 12:07:21 GMT

Hi @C14ocy

Are all three lines with devices? Can you not downgrade one to SIM only as that might help?

Alternatively if she is able to apply for a SIM only contract and then transfer the number across on expiry of the minimum term.

Lastly make sure she is on the electoral roll.

Thanks