topic Re: Monthly Bill more expensive in Contracts & Billing

Monthly Bill more expensive

KiingdomX — Sat, 23 Jul 2022 02:20:03 GMT

When going to pay my monthly bill I immediately noticed it was somewhat higher than last month.

I have no extra charges of any kind.

I have checked the FAQs and some other community posts but still have no idea what is making my bill more expensive. It's not a massive amount more but would like to know if there is a way to check if there are other influences on my monthly bill?

If not I was going to call for some help anyway, but it would be nice if there was a way for me to check myself.

Before anyone asks, I don't make calls or text off my phone and I don't go over my data limit.

Re: Monthly Bill more expensive

Northerner — Sat, 23 Jul 2022 04:17:11 GMT

Hi @KiingdomX

Anything outside of your monthly tariff will showing your bill.

There was the yearly rise in march and maybe any benefits/discount's your account had have now expired?

If you're unsure then speak to EE CS on 150.

Thanks

Re: Monthly Bill more expensive

Leanne_T — Sat, 23 Jul 2022 06:38:19 GMT

Hi @KiingdomX

Thanks for coming here.

If you log into your My EE account and select Bills, then download your last month's bill. Do you have any extra charges showing?

Leanne 🙂

Re: Monthly Bill more expensive

KiingdomX — Sat, 23 Jul 2022 07:44:03 GMT

No benifits or discounts, I may need to call EE CS tbh.

Re: Monthly Bill more expensive

KiingdomX — Sat, 23 Jul 2022 07:45:35 GMT

No extra charges showing. Will call CS after work today and ask what's going on. Thanks for the help though.

Re: Monthly Bill more expensive

Leanne_T — Sat, 23 Jul 2022 07:52:25 GMT

Let me know how you get on @KiingdomX

Thanks 🙂

Leanne.