topic Changing the account holder in Contracts & Billing

Changing the account holder

nimy — Thu, 21 Jul 2022 20:15:27 GMT

Hi there,

I would love to transfer my current contract to a new owner, what are the requirements?

Thanks a lot.

Re: Changing the account holder

bristolian — Thu, 21 Jul 2022 20:17:45 GMT

The proposed new owner of your contract phone needs to pass a credit check in order for the line to be transferred.

There are further details of the process under the point "transfer to a friend, colleague or family member" on this EE help page

Re: Changing the account holder

Babyg10 — Mon, 03 Feb 2025 23:24:02 GMT

Can I transfer my account

Re: Changing the account holder

Michael_D — Tue, 04 Feb 2025 09:04:33 GMT

Hi @Babyg10

Welcome to the community.

You can request to move your account to someone else with our customer services team. They'll need to speak to you first of all but if the person you want to transfer it to is available at the same time, they can do it all on one call. Don't worry if they can't be, they new owner can call in later.

If it is a pay monthly contract, the new owner would need to pass a credit check.

There is more information under the Transfer to a friend, colleague or family member section on our How do I change my account in the case of a life event? page.

Michael