topic Changing 30gb PAYG to Unlimited internet account whilst keeping the sim? in Contracts & Billing

Changing 30gb PAYG to Unlimited internet account whilst keeping the sim?

Lyon222 — Thu, 14 Jul 2022 09:04:03 GMT

I Have a PAYG sim in my Outdoor unit 30 feet high on the chimney breast! I have about 10gb data left and want to change to EE unlimited internet yearly contract with a monthly subscription whilst keeping the sim chip intact...is this possible?

I have the Sim phone number and also the PUK number on the packaging but i cant register the account with EE as it keeps sending a confirmation txt to the sim which i cant recieve as its fastened up high to the chimney.

Any help would be greatly appreciated

Kind Regards

Jack

Re: Changing 30gb PAYG to Unlimited internet account whilst keeping the sim?

Leanne_T — Thu, 14 Jul 2022 10:53:05 GMT

Hi there @Lyon222

Thanks for coming here.

Please give us a call on 0800 079 8586 and the team will help you transfer to the SIM card to a pay monthly plan.

Thanks 🙂

Leanne.

Re: Changing 30gb PAYG to Unlimited internet account whilst keeping the sim?

XRaySpeX — Thu, 14 Jul 2022 11:17:47 GMT

@Lyon222 : You can do the switch from PAYG online by Switch to pay monthly and save . Your existing PAYG credit will be carried over as credit towards your future bills. You keep your existing SIM & no. The plan on it is just switched to contract.