topic Re: Upgrade SIM Only in Contracts & Billing

Upgrade SIM Only

pc32435 — Wed, 13 Jul 2022 21:03:32 GMT

Hi,

I did a online upgrade yesterday for SIM only. I got a confirmation email, but I've not herd anything more, how long does it take to go through?

Chris_B — Wed, 13 Jul 2022 21:10:31 GMT

@pc32435 Have you checked your account to see if it’s switched over ?

pc32435 — Wed, 13 Jul 2022 22:40:22 GMT

I have yes, it's still showing the original plan

yodeebasher — Wed, 13 Jul 2022 23:52:13 GMT

Hi, give them a call. It' s always better and you may even get a better deal that's for existing customers.

Christopher_G — Thu, 14 Jul 2022 07:13:35 GMT

I would recommend calling our Mobile Care Team, just to check the order.

Chris