topic Re: Upgrade in Contracts & Billing

Upgrade

BM4 — Wed, 13 Jul 2022 14:13:36 GMT

If my contract ends on 8th September when can I expect to be able to upgrade without paying a fee and without trading my device?

Re: Upgrade

Schockwave — Wed, 13 Jul 2022 15:16:02 GMT

@BM4 , you should be able to see the earliest date for upgrading in your account, but it is 45 days before the end of minimum term.

Re: Upgrade

XRaySpeX — Wed, 13 Jul 2022 17:47:21 GMT

On or after 25 July, 45 days before end of term.

Re: Upgrade

Leanne_T — Thu, 14 Jul 2022 06:51:24 GMT

Hi there @BM4

Thanks for coming here 🙂

I can see you have had some great advice, just to add to this if you log into your My EE app and select Menu and Upgrade this will let you know when you can upgrade with no fee 🙂

Thanks 🙂

Leanne.