https://community.ee.co.uk/t5/Contracts-Billing/I-WANT-MY-MONEY-BACK/m-p/1151954#M59288 <P>I paid for my first transaction on 8/07/2020 116 £ manually, and today 12/07/2020 I was charged for the same amount.&nbsp;</P> Mon, 11 Jul 2022 23:46:49 GMT Cristian808 2022-07-11T23:46:49Z https://community.ee.co.uk/t5/Contracts-Billing/I-WANT-MY-MONEY-BACK/m-p/1151954#M59288 <P>I paid for my first transaction on 8/07/2020 116 £ manually, and today 12/07/2020 I was charged for the same amount.&nbsp;</P> Mon, 11 Jul 2022 23:46:49 GMT https://community.ee.co.uk/t5/Contracts-Billing/I-WANT-MY-MONEY-BACK/m-p/1151954#M59288 Cristian808 2022-07-11T23:46:49Z https://community.ee.co.uk/t5/Contracts-Billing/I-WANT-MY-MONEY-BACK/m-p/1151960#M59292 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2915613">@Cristian808</a>&nbsp;:&nbsp;Why did you pay your bill manually when you had a DD in operation? If you have a DD in operation you shouldn't make a manual payment on or soon after your billing date. It is then too late to stop the DD being auto taken in full. Now the extra will be used as credit against your next bill. It won't show on your a/c until the next bill.</P> Tue, 12 Jul 2022 01:06:48 GMT https://community.ee.co.uk/t5/Contracts-Billing/I-WANT-MY-MONEY-BACK/m-p/1151960#M59292 XRaySpeX 2022-07-12T01:06:48Z