topic Double billed for roamin in Contracts & Billing

Double billed for roamin

TL751 — Tue, 28 Jun 2022 10:17:26 GMT

i seem to have been double billed for roaming which I added to my account before holiday. How do I contact EE to discuss can’t find a contact?

cheers

Re: Double billed for roamin

Schockwave — Tue, 28 Jun 2022 10:25:34 GMT

Hello @TL751 ,

Welcome to the community,

You can ring 150 via your phone’s keypad and speak to billing about this, any other contact details you will find by clicking on Contact EE at the top of this page.

Re: Double billed for roamin

XRaySpeX — Tue, 28 Jun 2022 12:04:45 GMT

@TL751 : Where are/were you? In what way have you been double billed for roaming? If you added the Roam Abroad Pass you will be charged pro-rata for all the time you have it.