topic Re: Somebody used my phone bill for online gambling in Contracts & Billing

Somebody used my phone bill for online gambling

DH31 — Mon, 27 Jun 2022 18:53:04 GMT

Hi wonder if any one can help me. I had a contract phone. And somebody used my phone for online gambling and it would just add on to my phone bill and now its been passed on to debt recovery as I couldn't pay it.

Re: Somebody used my phone bill for online gambling

Chris_B — Mon, 27 Jun 2022 18:58:59 GMT

@DH31 Have you reported this to EE ?

To setup online gambling a text is sent to the number that it’s going to be registered against so it can be confirmed. If it was your phone that has been used for this purpose that’s down to you and who you’ve allowed access to with your device.

Re: Somebody used my phone bill for online gambling

DH31 — Mon, 27 Jun 2022 19:03:42 GMT

i didn't know it was happening I phone contract for years and no trouble with payments with my bill u till then. Thanks for the reply I appreciate it 😊

Re: Somebody used my phone bill for online gambling

DH31 — Mon, 27 Jun 2022 19:12:43 GMT

Clicked solution by mistake

Re: Somebody used my phone bill for online gambling

James_B — Tue, 28 Jun 2022 07:19:03 GMT

Hi @DH31,

Please get in touch with Customer Care to discuss your bill. The team will do everything they can to help.

James